Last Updated: June 2026

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Hair By Chai ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

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Information We Collect

When you visit our website, book an appointment, make a purchase, subscribe to our email list, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and payment information

• Shipping address

• Appointment information

• Website usage data

 

How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Process payments and orders

• Communicate regarding services and purchases

• Send appointment reminders

• Improve our website and customer experience

• Send promotional emails (you may unsubscribe at any time)

 

Sharing Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers including:

• Payment processors

• Booking software providers

• Email marketing platforms

• Shipping providers

 

Data Security

We take reasonable measures to protect your personal information; however, no online transmission is guaranteed to be completely secure.

 

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

 

Contact Information

Hair By Chai
3707 Bardstown Rd., Suite 16
Louisville, KY 40218
Phone: (502) 835-8365